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Explorer One Privacy Policy

Version: 2026-10-13
Effective date: 13 October 2026

1. Who operates Explorer One

Explorer One is offered through DgLogiQ, operated by Ritesh Kumar as an individual proprietor, based in Sector 12, Noida, Uttar Pradesh 201301, India. Questions about privacy, access, correction, or deletion can be sent to hello@academy.dglogiq.com. We will provide an appropriate additional correspondence address where required by applicable law.

2. What this policy covers

This policy explains the personal information used for Explorer One’s free beta registration, email verification, licensing, activation, service support, and communications about the beta. Explorer One is a Windows file manager. File-management operations take place on your computer; the beta licensing system is not designed to upload your personal files or their contents.

The wider Academy website may have separate cookies or policies for other services.

3. Information we process

  • Registration: The registrant’s name and email address, a normalized email address, the time and version of accepted terms, registration and email-delivery timestamps/counters, an optional approved campaign label, and a keyed one-way hash of the visitor IP address used to limit abuse.
  • Email verification: A one-way hash of a random, single-use verification token. Links expire after 24 hours; a beta licence is not issued before successful verification.
  • Licensing: The licence key, registrant name and email, licence type and status, one-device limit, timestamps, associated activation records, and app versions reported. The licence database retains the key to support activation and legitimate resend requests.
  • Device activation and validation: The licence key, a one-way device identifier generated on the computer, app version, and activation/validation timestamps. The underlying Windows machine identifier, filenames, folder names, and file contents are not part of the licensing request.
  • Service security: Short-lived rate-limit counters and operational/server logs, potentially including IP addresses or technical request information at the hosting-provider level.
  • Support and feedback: Information you choose to send when requesting help or submitting in-app feedback, plus any technical details supplied by the particular feature. Please do not include confidential files, passwords, or sensitive personal information in feedback.
  • Updates: When update checks are used, technical request data and app-version information needed to deliver or troubleshoot the update may be processed. This policy does not claim that other Academy services use the same data practices.

We do not request payment information for the free beta. We do not sell beta-registration information or use the registration process to subscribe you to marketing emails.

4. Why we use this information

We use this information to verify registration; send confirmation and licence emails; issue and maintain beta licences; enforce the one-device limit; prevent abuse; provide updates and support; respond to requests; communicate material changes to the beta; and comply with applicable legal requirements. We seek consent or another lawful basis when required by applicable law. You may stop using the software and contact us about your information at any time.

5. Email, hosting, and sharing

We use hosting, database, infrastructure/security, and email-delivery services to operate Explorer One, including services associated with the Academy website. Those providers may process information to deliver their services, and email providers necessarily process messages received by their users. Technical data may be processed in other countries depending on provider infrastructure. We may disclose information when legally required or necessary to protect the service and its users. We do not sell user information to advertisers.

6. Verification links, cookies, and security

Verification links are intended to be single-use and the confirmation process is designed to protect the token from unnecessary exposure. Sign-up and confirmation pages are intended not to place the token into third-party analytics or cookies; however, the broader WordPress site may use operational cookies. We use HTTPS, restricted administrative access, hashing for certain identifiers, rate limits, and logging controls. No system is completely secure.

7. How long information is kept

Registration, consent, licensing, and device records are retained while reasonably required to operate the beta, handle abuse or disputes, respond to requests, and meet legal requirements. There is currently no automatic scheduled deletion of pending signup records or licence/device records. We review and remove records through administrative processes when they are no longer needed or following an appropriate request, subject to legitimate retention needs. Short-term rate-limit counters expire on their configured windows; hosting logs and backups have provider-specific retention periods. We will update this policy if a fixed deletion schedule is introduced.

8. Your choices and requests

You can email hello@academy.dglogiq.com to request information about your personal data, correction of inaccurate details, or deletion, subject to applicable law and any valid retention need. These requests are handled manually; there is no self-service account deletion yet. We may need to verify that you control the relevant email address before changing or disclosing a licence record. Deleting or disabling licensing records can prevent future activation or validation.

9. Children and parent/guardian registrations

Only an adult aged 18 or older may register for a beta licence. Where a person under 18 wishes to use Explorer One, a parent or legal guardian must register using their own name and email address, accept the terms, and supervise use on the one licensed device. Children must not provide their own personal data in the registration or feedback forms. We do not intentionally solicit direct registrations by children. Contact us if you believe a child registered independently so we can review the record.

10. Changes and contact

We may update this policy as the service evolves. We will publish an updated version and effective date, and request renewed acceptance when required. For any privacy concern or request, contact hello@academy.dglogiq.com.

Operator: Ritesh Kumar, trading as DgLogiQ — Sector 12, Noida, Uttar Pradesh 201301, India.